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	Investigaciones en I+D+i en el sector turismo
	PRICYT
	VIII Edición de los Premios Príncipe Felipe
	Teletrabajo y tareas del conocimiento
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	Plan Nacional de Investigación Científica, Desarrollo e Innovación Tecnológica 2003
	Innovation, technology and risk capital
	Programa España.es
	Decálogo proyectos europeos
	Manual Básico de Innovación para PYMES
	Propiedad de software
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	I Estudio Andago sobre el uso de Linux y Open Source en el entorno corporativo español
	El estado del e-learning en España
	Iniciativa Neotec
	El acceso de las empresas a la financiación
	Guía de Incentivos Fiscales CyT
	Listado de centros de innovación y tecnología
	Informe anual CDTI 2001
	Encuesta a hogares españoles sobre TIC
	10º informe sobre comercio electrónico en España
	Estudio comercio electrónico B2C en España (AECE-fecemd 2003)
	Estrategia de Lisboa
	La Innovación: Una actitud positiva hacia el cambio.
	Avance de estad. de Prop.Industrial 2002
	investigacion de Internet
	Instrumentos para la innovación. CEEIs
	The European e-Business Report 2002/2003 edition
	Resumen VI Programa Marco
	faq VI Programa Marco
	Plan Nacional Innovacion 2003
	Comercio electronico en España 2002 AECE
	Innovacion y nueva economia
	Benchmarking business angels
	PRICAMAN
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The European e-Business Report 2002/2003 edition
INDICE
Foreword .5
Introduction .6
Executive Summary .7
Part A:Synopsis of Main Findings .11
1 The adoption of e-business by European enterprises .11
1.1 ICT infrastructure and skills development in European enterprises .12
1.2 E-commerce activities .17
1.3 Integration and sophistication of e-business processes .24
1.4 Perceived impacts of e-business .29
2 Conclusions:economic and policy implications .33
2.1 Economic implications of e-business developments .33
2.2 Policy Implications .36
3 Collection of Charts .43
Part B:Contributions .69
Products and Services Online:The Moving Mix .69
by Enrico Colla,CERIDICE
Offline Skills for Online Success .71
by Menno Smidts and Pim den Hertog,Dialogic,Utrecht
Adding Value Through Standardization in Europe .73
by John Ketchell,Director,CEN/ISSS
Increasing Maturity in Real Estate e-Business .75
by Bob Thompson,RETRI Group
Looking For a Business Model of E-Banking .76
by Umberto Filotto,Full Professor University of Rome “Tor Vergata ”
Part C:The Status-Quo of e-Business in 15 Sectors of the Economy .79
1 The food,beverages and tobacco industry .79
1.1 Economic profile and trends .79
1.2 Usage of ICT &e-business .80
1.3 Conclusions .86
2 Media &printing .90
2.1 Economic profile and trends .90
2.2 Usage of ICT &e-business .92
2.3 Conclusions .100
3 The chemical industries .102
3.1 Economic profile and trends .102
3.2 Usage of ICT &e-business .103
3.3 Conclusions .110
4 Manufacture of metal products .113
4.1 Economic profile and trends .113
4.2 Usage of ICT &e-business .115
4.3 Conclusions .118
5 Manufacture of machinery and equipment .121
5.1 Economic profile and trends .121
5.2 Usage of ICT &e-business .123
5.3 Conclusions .127
6 Manufacture of electrical machinery and electronics .131
6.1 Economic profile and trends .131
6.2 Usage of ICT &e-business .134
6.3 Conclusions .137
7 Manufacture of transport equipment .139
7.1 Economic profile and trends .139
7.2 Usage of ICT &e-business .142
7.3 Conclusions .146
8 Retail .148
8.1 Economic profile and trends .148
8.2 Usage of ICT &e-business .148
8.3 Conclusions .156
9 Tourism .158
9.1 Economic profile and trends .158
9.2 Usage of ICT &e-business .160
9.3 Conclusions .164
10 Credit institutions,investment and leasing firms .165
10.1 Economic profile and trends .165
10.2 Usage of ICT &e-business .167
10.3 Conclusions .172
11 Insurance and pension funding services .175
11.1 Economic profile and trends .175
11.2 Usage of ICT &e-business .176
11.3 Conclusions .185
12 Real estate activities .187
12.1 Economic profile and trends .187
12.2 Usage of ICT &e-business .188
12.3 Conclusions .195
13 Business services .197
13.1 Economic profile and trends .197
13.2 Usage of ICT &e-business .200
13.3 Conclusions .206
14 The ICT services sector .208
14.1 Economic profile and trends .208
14.2 Usage of ICT &e-business .209
14.3 Conclusions .216
15 Health and social work .218
15.1 Economic profile and trends .218
15.2 Usage of ICT &e-business .220
15.3 Conclusions .225
Annex:Methodology of the e-Business Survey 2002 .228
CONTENIDO
A portrait of e-business in 15 sectors of the EU economy

FUENTE | e-business WATCH

Publicado:Marzo 2003

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